Below are some questions that we hope will point visitors to our site in the right direction for what you are looking for.
If you are a Leaseholder in a property already managed by BLR, please log on to the Leaseholder portal above, where there is a comprehensive list of frequently asked questions specifically for our Leaseholders.
I act for a Resident’s Management Company, how can BLR help us?
Please follow this link to find all the information you need
I am a developer, how can BLR help me?
Please follow this link to find all the information you need
I am a Freeholder with a portfolio. How can BLR help me?
Please follow this link to find all the information you need
How can I gain control of the management of my Property?
You may be able to take control of the management of your property from your Freeholder through Right to manage claim, or by purchasing your freehold
How will BLR manage my Property if instructed?
Please follow this link to find all the information you need
What is the Leaseholder Portal and how can it help me?
Please follow this link to find all the information you need
Who are BLR, and how long have they been managing Property?
Please follow this link to find all the information you need
Who will be working for me at BLR?
Please follow this link to find all the information you need
What are service charges?
“Service Charge” is the collective term for all monies collected from all flats within a particular block, that are used to pay for the communal services to that block. These services include things such as communal cleaning, gardening, buildings insurance, ad-hoc repairs and maintenance and other items that are not specific to an individual demise or a certain flat within that block. At the beginning of each service charge year BLR will look at the previous expenditure on the property, the type of property and the condition it is in and calculate an estimated budget of how much money may be required to be spent on it during the following year. Your portion of this total amount as defined under your lease will then be billed to you. For example a block of four flats may be apportioned at 25% of the expenditure each. BLR will then collect all funds from all leaseholders for their share of the budgeted expenditure and hold it in trust in a separate bank account on behalf of all leaseholders. During the service charge year that money remains the property of the leaseholders but is managed by BLR with all expenditure paid on behalf of the leaseholders as required. As services are completed at the property, be it repairs and maintenance, cleaning, insurance etc and bills come in for those services BLR will use the service charge money held on behalf of the leaseholders to pay those bills.
Mrs L SE19 “Just to say thank you again very much for all your help on the above matter – you did a tremendous job”
At the end of the service charge year BLR will calculate the total amount of expenditure spent under each heading to complete the final accounts. If, once the accounts are done, it is calculated that more money was spent on the property during the period than was budgeted and collected at the beginning, then a balancing service charge will be levied where leaseholders will be required to make up the shortfall with a one-off payment. If what we spent on the property is less than what was collected at the start of the service charge year there will be a balancing credit which will either be refunded to leaseholders, marked against other arrears or placed in a sinking fund ready for large scale works that may be required later on to the property. If you are a Leaseholder of BLR, you can get much more useful information like this by logging in to our Leaseholder Portal where you will have access to a whole library of FAQs in regard to service charges, insurance, maintenance and more.
